Our extended Returns Period for 2025 starts on November 1st 2025 and ends on December 20th 2025 with all returns being sent by January 8th 2026.

Below is a handy breakdown of the dates and what they mean for you and your purchases/gifts.

Order start date: 1st November 2025

Orders placed on 1st November 2025 onwards will be eligible for an extended return up to the extended returns end date.

Returns started 14 days after delivery will be eligible for account credit only. If the return is started within 14 days of delivery then you will be eligible for a full refund.

For full details please refer to our Returns Policy.

Order end date: 20th December 2025

Orders placed after this date will not be eligible for an extended return and will be subject to our standard returns policy.

Returns end date: 8th January 2026

All returns started within the extended returns policy (1st November-20th December 2025) must be shipped on or before the 8th of January to be eligible for return.

i.e The return of an order placed on the 1st of November should be in transit no later than the 8th of January. ( This return would only be eligible for account credit only as it would have been made outside our 14 day returns policy)