Can I change or add items to my order?

Adding items
Once an order has been placed, we're unfortunately unable to add additional items to it. If you'd like to purchase more items, you'll need to place a new order.

Changing items
If you'd like to change the size or colour of an item you've ordered, please contact us as soon as possible. We'll check whether your order has started processing and, if it hasn't, we'll do our best to make the change.

Please note that once an order has been processed, we won't be able to make any changes.

Delivery Address
It’s not always possible to change or amend the delivery addresses on orders, however the sooner you let us know the more likely we can change this for you. 

If it's too late for us to make the change because the brand has already prepared your order or printed the shipping label, you may still be able to update your delivery address directly with the courier once your parcel is in transit.
Check out this help centre article to learn how.

Billing Address
If you entered the wrong billing address when placing your order but the order was completed successfully, there's no need to update it.

As long as your payment was processed and your delivery address is correct, your order won't be affected.

If your order has already been processed and we can't change or cancel an item, don't worry - you can still return it in line with our returns policy.

You’ll find more info in our How To Return article.