At Wolf & Badger, our prices may differ from those listed on a designer's own website for several reasons. When you order through us, your purchase includes fast, reliable shipping via DHL, as well as all applicable duties, taxes, and administrative fees, so there are no surprise charges upon delivery. We also offer a free and easy international returns process, ensuring peace of mind with every purchase.
Does My Order Qualify for a Price Match?
We can consider a price match if the following conditions are met:
- Domestic Orders Only: The order must be domestic (e.g., ordering from a UK-based designer while located in the UK).
- Brand Website Only: We only match prices listed on the designer's official website or our own site, not third-party retailers.
- Within 14 Days: Requests must be made within 14 days of purchase.
I Haven’t Placed My Order Yet
If you've found a lower price on the brand’s own website:
- Submit a request via our contact form.
- Include a direct link to the product for us to review.
- We’ll get back to you within 48 hours to confirm if your request has been approved.
I’ve Already Placed My Order
If you've already placed your order and found a lower price on the designer’s own site:
- Ensure your request is submitted within 14 days of the purchase date.
- Contact us via our contact form, including the product link for review.
- We’ll respond within 48 hours to confirm whether your request has been approved.
- If successful, we’ll issue the price difference as a store credit, which can be used toward future purchases.