In some cases, you may accidentally enter an incorrect email address at checkout. If this happens, we may not be able to update your details in time for you to receive order updates.
You can contact our Customer Service Team to correct your email address, and we’ll resend your order confirmation.
Once your order is placed, you’ll receive a confirmation email with the details of your purchase, including the items ordered, total cost, and estimated delivery timeframe.
You’ll also receive an update once your order has been processed, including tracking information so you can monitor its progress.
While we aim to meet our delivery timeframes, occasional delays can occur. If so, you’ll receive an automated update notifying you of any changes.
Please note that our emails may sometimes land in your junk or spam folder, so be sure to check there and add us to your safe sender list.
Further Article Links:
How Do I Track My Order Through My Account?