If you’ve been issued a Royal Mail return label, follow these steps to book a free home collection:

Book a Collection

  • Follow this link to the Royal Mail collections portal.
  • Enter your tracking number, parcel size, and approximate weight.
  • Enter your postcode and your name.
  • Choose a collection date and time.

Important: We strongly advise against using the ‘safe place’ option, as it increases the risk of loss or theft. If you choose this option, you do so at your own risk. Wolf & Badger cannot accept responsibility for missing returns, and no refund will be issued.

  • Review and confirm all details. Click “Complete Purchase – Free of Charge”.

Drop Off Your Parcel

You can also take your return to a local Royal Mail Parcelshop:

  1. Visit the Royal Mail 'Services Near You' page.
  2. Enter your postcode or enable location access.
  3. Switch the filter from ‘Postbox’ to ‘Parcelshop/Delivery Office’.
  4. Find your nearest drop-off point on the map.
Important: Always get your parcel scanned and keep the receipt as proof of return.